A: You may apply for membership by doing either of the following:
After that, someone from the Membership Department will contact you with the seminar details.
Please make sure to:
A: The usual membership requirements are:
Please contact our office for the complete and updated list of requirements.
A: Membership fee and minimum initial share capital will be discussed during the Pre-Membership Seminar (PMES).
A: Membership is open only to the following:
A: To update your personal information, such as your address, contact number, or beneficiaries, please visit our office and complete a Member Information Update Form. Please bring a valid ID for verification.You may also email us at membership@succ.coop. Identity verification may be required.
A: You may visit our office during business hours and request a statement of account.
You may also send a request to our Accounting Department at accounting@succ.coop. Identity verification may be required.
We also have a passbook app for Android users, where members can view their accounts. iOS users may access their accounts through a browser. Members only need to visit or contact our Membership Department to activate their accounts.
A: SUCC offers various loan products to meet member needs. Please visit our office or message us to get the most current list of available loan products.
A: Interest rates vary depending on the loan product. Please visit our office to ask about the current rates and terms for each loan type.
A: The loanable amount depends on your share capital, length of membership, loan history, and the type of loan you are applying for. Please consult our Credit Analyst for a computation based on your account.
A: In general, loan applicants must:
Our office can provide the full checklist for your specific loan type.
A: Loan processing time varies depending on the loan type and completeness of submitted documents. Our team will notify you as soon as your application has been reviewed and decided upon.
A: Missing a loan payment may result in penalty charges and may affect your credit standing with the cooperative.
If you are having trouble with repayment, please contact our office right away so we can help you explore your options.
A: Our office is open on weekdays from 8:00 AM to 5:00 PM.
Please message us on Facebook or call our office for the latest schedule, especially during holidays or special university events.
A: We are located at SUCC Building, Gate 7, Silliman University Campus, Dumaguete City, Negros Oriental.
A: Yes, we accept QRph payments. Please visit our website at www.succ.coop for instructions.
A: We’re excited to welcome new members! Our Pre-Membership Education Seminar (PMES) happens every first Saturday of the month. Can’t make it? No worries! We also offer one-on-one PMES sessions on weekdays—just check with our friendly Membership Department for available slots.
A: The SUCC Caring Fund (SCF) is a hospitalization assistance benefit available to qualified SUCC members. It provides financial support to members who are confined in a hospital. Please visit our office to learn about eligibility requirements and how to file a claim.
A: To claim SCF benefits, please submit the required documents (such as hospital confinement records and receipts) to our office within the prescribed filing period. Our staff will guide you through the process.
A: The Social Service Fund (SSF) is a mortuary benefit extended to qualified members or their immediate beneficiaries in the event of death. Please coordinate with our office to learn about coverage and how to file a claim.
A: The Rice Aid Program is an annual benefit that provides rice assistance to qualified SUCC members. The distribution schedule and eligibility requirements are announced officially through our official Facebook page. Please watch for announcements on our Facebook page or visit our office for details.
A: Yes! SUCC continuously develops programs and services for its members. Stay updated by following our official Facebook page or visiting our office to learn about the latest member benefits and programs.
A: The Annual General Assembly is usually held once a year. Based on our bylaws, it is scheduled every second Saturday of March.
Please watch for official notices on our Facebook page and in our official bulletins.
A: All members in good standing may vote during cooperative elections.
Voting is done in person during the Annual General Assembly using an official ballot. Please make sure your membership is active and your account is updated.
A: You may contact us in the following ways:
You may also email us for specific concerns:
Our staff will respond during business hours.
A: Yes. We have a passbook app for Android users, where members can view their accounts.
For iOS users, accounts may be accessed through a browser. Members only need to visit or contact our Membership Department to activate their accounts.
A: Yes. At present, we accept QR Ph and bank-to-bank transfers.
For more details, please visit our website at www.succ.coop.
A: You can message us through our official Facebook page.
Please make sure you are contacting the verified SUCC MULTIPURPOSE COOPERATIVE page so you receive accurate and official information.